FLF Parts Return Policy
Items may only be returned within 30 days of purchase. Items returned must be in the same condition as sold, including original packaging. No returns or exchanges will be accepted if the item has been abused, installed, damaged, modified, cut, welded, or any other alteration to the product, whether intentional or accidental. Returned items must include all accessories and packaged items. Buyer is responsible for any shipping charges incurred. Shipping and/or handling charges are not refundable. All items returned are subject to a 20% restocking fee, regardless of condition. Clearance, used, and group buy items are not returnable. International orders may not be returned under any circumstances.
In order to get a return, you MUST get a Return Merchandise Authorization, or RMA. If you return a product without an RMA, you will not receive a refund or exchange.
To file a return, please email us at gapfactorygaragellc@yahoo.com and we will get you a return request form.
No returns on the following under any circumstances:
- Any part that has been installed or attempted to be installed
- Wear and tear parts
- Products that have been abused or altered in any way, whether intentional or accidental
- Any and all international orders
- Items that are special ordered
- Clearance items
- Used items sold on the store
- Items purchased through group buys or similar deals
- Any item that has had it’s packaging removed, altered, or damaged